Terms of use

The website www.balasaki.gr is the online store for the exhibition and distribution of the products under the company name “LEFKOTHEA BALASAKI”, (TIN 121565840 / D.O.Y. E THESSALONIKI: / LOAD Number: 42837406000       ). The headquarters of the company is located in Thessaloniki, MAVROMICHALI street 133T.K.5642 tel: 2310609192 e-mail lefkib@gmail.com. Make sure you agree with the following terms and conditions because your further use and browsing of the website www.balasaki.gr implies the express and unconditional your consent and agreement with them.

  1. Terms

The lefki balasaki energy solutions company reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through its online store, according to its needs and transaction ethics. The company undertakes the obligation to update this text for any change or addition to the terms. It is clarified that the change of terms does not affect orders that you have already placed.

  1. Information Provided & Products

The company lefki balasaki energy solutions is committed to the completeness and validity of the information listed on its website www.balasaki.gr, both as regards the existence of the essential characteristics that are described for each product available, as well as the accuracy of the information listed by the company’s online store, subject to any typographical errors, which have escaped attention or occurred unintentionally or due to any website downtime due to force majeure./

  1. Limitation of Liability

The company lefki balasaki energy solutions cannot provide any guarantee for the availability of the products, but it guarantees the timely information of the final consumers about their unavailability. The company lefki balasaki energy solutions is only liable for fraud and gross negligence, in case of delay in the delivery of ordered products and for information it gives or services it provides through its website. The company’s online store is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Also, the company lefki balasaki energy solutions has no responsibility for actions or omissions of third parties and especially unauthorized interventions of third parties in products and/or services and/or information available through it.

  1. Intellectual Property Rights

All the content of the web pages posted by the company lefki balasaki energy solutions, including images, graphics, photographs, plans, texts, services and products provided are the intellectual property of the company and are protected according to the relevant provisions of Greek law, the European law and international conventions. Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work or misleading the public about the real provider of the Website Content is prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the Content in any way or medium for commercial or other purposes is permitted only with the prior written permission of lefki balasaki energy solutions or any other legal owner of the above copyrights. The names, images, logos and distinctive features that represent the company Lefki Balasaki Energy Solutions, its online store, third parties contracted with them as well as their products or services, are exclusive trademarks and distinctive features of the company Lefki Balasaki Energy solutions of www.balasaki.gr and the above third parties and are protected by Greek, EU and international trademark and industrial and intellectual property laws and unfair competition. In any case, their appearance and display on the website www.balasaki.gr should in no way be perceived as a transfer or assignment of a license or right their use.

  1. User Obligations

The users of the website www.balasaki.gr accept that they will not use it and the company’s online store for sending, publishing, sending by e- mail or otherwise transmit any content that is illegal, harmful, threatening, offensive, annoying, libelous, defamatory, vulgar, obscene, libelous, violates another’s privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted according to law or contractual or managerial relationships (such as inside information, proprietary and confidential information obtained or disclosed as part of employment relationships or covered in confidentiality agreements), infringes any patent , trademark, trade secret, copyright or other proprietary rights of third parties, contains virus software y or any other codes, files or programs, which are designed with the purpose of interrupting, causing damage, destroying or preventing the operation of any computer software or hardware, intentionally or unintentionally violates the applicable Greek and Community legislation and its provisions, may harass third parties in any way and any content is used to collect or store users’ personal data.

  1. Security

The lefki balasaki energy solutions company recognizes the importance of the security of your personal data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum security. The company has adopted procedures, which protect the personal data that users submit to its website or provide to it by any other means (e.g. by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly.

  1. Protection of Personal Data

During your visit to the website www.balasaki.gr you may be asked to provide your personal information (name, surname, occupation, e-mail address , product shipping address, contact numbers, etc.) as a rule to process your orders. In particular, in the event that you choose to make payments via credit card, the number, the expiry date of the card and the three-digit security code will be requested. Any personal data that you declare anywhere on the pages and services of the website www.balasaki.gr are kept exclusively and only for reasons related to transactions you with us, the communication, the improvement of the services provided and the guarantee of the operation of the respective service and may not be used by any third party (with the exception of where provided by the Law to the competent – and only – authorities). In any case, the employees of the lefki balasaki energy solutions company who have access to your personal data are specific and the access of unauthorized persons to your personal data is prohibited. Every reasonable measure to secure your data has been taken. In extremely rare and special cases, your personal information may also be disclosed to companies cooperating with the lefki balasaki energy solutions company, in order to support, promote and execute your business relationship with us, but always under conditions that fully ensure that the personal Your data is not processed illegally. For any question or proposal or statement related to these matters please contact us using the special contact form. At any time, the user reserves the right to information or to object to the further processing of his data in accordance with the current legislation on the protection of personal data.

  1. Methods of Payment

For the convenience and service of all those who wish to buy from our online store, www.balasaki.gr offers you the following alternative payment methods:

  • payment via bank account contact Account no. 5231102289048
  1. Product Delivery – Shipping Costs
At the time of delivery of your order, carefully check the condition of the products and the intactness of their packaging in order to identify any obvious defects created during transport.

  1. Withdraw/ Return

  • If you wish to change or return the product you purchased, you can do so within 14 days from the date you received it. In this case, you only bear the transport costs of returning the products.
  • In the event that the reason for returning the product concerns an error on our company’s part, then the cost of the return is borne by us. In this case, to return the product, contact 2310609192.
  • The return possibilities are as follows: a) credit b) refund. In case you want a refund and the transaction was made by credit card, then your money will be credited back to your card. In case the transaction was made by cash on delivery, then please give us your bank account so that we can deposit the money within 10 days.

  1. Cancellation of Order

You have the possibility to cancel your order by calling 2310609192 or by email at lefkib@gmail.com. Depending on the stage of development of your order we will inform you of the options you have. If the customer cancels the order when the products are in the carrier, then the customer is obliged to pay the transport costs to the company.

  1. Other Terms
The user of the website acknowledges that he has read these terms, agrees with them and undertakes to comply with them.